Privacy Policy
Effective: August 8, 2024
1. Introduction
Welcome to QuadTree.ai. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Includes details you provide directly to us, such as your name, email address, phone number, and payment information.
- Usage Data: Information about your interactions with our website and services, such as IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content.
- Technical Data: Data collected from devices and systems you use to access our services, such as operating system, device type, and application version.
3. How We Use Your Information
We use your information for various purposes, including:
- To Provide Services: Process transactions, deliver services, and manage your account.
- To Improve Our Services: Analyze usage trends and gather feedback to enhance our website and services.
- To Communicate: Send you updates, newsletters, and promotional materials, and respond to your inquiries.
- For Security: Monitor and protect against fraud, unauthorized access, and other security threats.
- For Legal Compliance: Comply with legal obligations and protect our rights and interests.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our services, such as payment processors and cloud storage providers.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
- Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to law enforcement or regulatory authorities.
5. Your Rights
You have certain rights regarding your personal data, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
- Restriction: You can request restrictions on the processing of your data in certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Security
We implement reasonable measures to protect your personal data from unauthorized access, use, or disclosure. This includes:
- Encryption: We use encryption to secure sensitive information during transmission.
- Access Controls: We restrict access to personal data to authorized personnel only.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes:
- For Transactions: Data related to transactions and account management is retained as long as needed to provide services and comply with legal obligations.
- For Marketing: Data used for marketing purposes is retained until you opt out or unsubscribe from communications.
- For Legal Compliance: Data may be retained longer if required to comply with legal or regulatory requirements.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.
9. Data Localization
We are committed to ensuring that your data is not transferred outside India. All data processing and storage are carried out within the country to comply with applicable data protection laws and regulations. We do not transfer your personal data to other countries.
10. International Data Transfers
In the unlikely event that we need to transfer data outside India for specific reasons such as compliance with legal obligations or business needs, we will take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@quadtree.ai
- Mail: QuadTree.ai, Privacy Department